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How rajababdot Handles Your Personal Data

At rajababdot, your personal information — from account registration details to transaction records via DANA, OVO, GoPay and QRIS — is collected, stored and used only for the…

Encrypted account dataDANA, OVO, GoPay & QRIS transaction privacyYour right to access & delete24/7 privacy contact channelIndonesia-specific data handling

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What We Collect and Why We Collect It

rajababdot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with rajababdot, we collect your name, email address, mobile number and, where local law permits, identity verification documents. Every time you deposit or withdraw through DANA, OVO, GoPay or QRIS, we log the transaction reference, amount and timestamp — these records

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exist solely to process your payment and resolve any disputes. We also collect device identifiers and session logs to detect unauthorised access to your account. We do not sell, rent or share your personal data with third-party marketing organisations. Retention periods depend on local law; generally,
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financial transaction records are held for five years from the date of the transaction, after which they are securely deleted from our systems.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you have a question about how we handle your personal data, or you want to submit a data access or deletion request, our privacy team is reachable through three direct channels…

Live Chat Open the chat icon on any page of rajababdot.xyz between 08.00 and 23.00 WIB. Type 'Privacy Request' and our agent will route you directly to the data team within five minutes.

Email Privacy Team Send your request to [email protected]. Include your registered email and a brief description of the data you want to access, correct or delete. We aim to respond within 72 hours.

Account Settings Log in, go to Account › Privacy › Manage My Data. From there you can download a copy of your stored profile data or submit a deletion request directly — no agent needed.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

rajababdot applies layered security measures across every stage of data handling — from the moment you enter your details on the registration form to the point your withdrawal clears through OVO or…

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit most. You can opt out of analytics cookies at any time via Account › Privacy › Cookie Preferences without affecting your session.

Encryption at Rest

All personal data — including your mobile number, email and QRIS transaction references — is stored using AES-256 encryption. Decryption keys are held separately and rotated every 90 days to reduce exposure risk.

Third-Party Access

We share only the minimum data required with payment processors such as DANA and GoPay so they can verify and clear your transaction. These partners are contractually prohibited from using your data for any other purpose.

Data Retention Rules

Account profile data is kept for as long as your account is active. Once you close your account, non-financial data is deleted within 30 days. Financial records are retained as required by applicable regulation, which depends on local law.

Your Right to Access

You can request a full export of the personal data we hold on you at any time through Account › Privacy › Manage My Data. We deliver the export as a downloadable file within 72 hours of your confirmed request.

Breach Notification

In the unlikely event of a data security incident affecting your account, we will notify you by email within 48 hours of our internal confirmation, describe what was affected and outline the steps we have already taken to contain it.

Your Privacy Questions, Answered Directly

Below are the questions we receive most often about data collection, account privacy and your rights as an account holder on rajababdot. If your question is not covered here, reach the privacy team via live chat or email and we will respond within 72 hours.

We collect your name, email address, mobile number and, where local law permits, an identity document for verification. We also log your device type and IP address for account-security purposes only — this data is never used for marketing.

Yes. Every payment reference, timestamp and amount processed through DANA, OVO, GoPay or QRIS is stored encrypted using AES-256. Only our payments team and the relevant payment processor can access these records, and only to resolve a transaction query.

Absolutely. Log in and navigate to Account › Privacy › Manage My Data, then select 'Request Data Export'. You will receive a downloadable file containing your stored profile, session history and transaction log within 72 hours of your request.

Submit a deletion request via Account › Privacy › Manage My Data, or email [email protected]. Non-financial data is removed within 30 days. Financial transaction records are retained only as required by applicable regulation, which depends on local law.

No. We do not sell or rent your personal data to advertisers or data brokers. We share only the minimum transaction detail required by DANA, OVO, GoPay or QRIS to process your payment, and those partners are contractually barred from any other use.

We use strictly necessary session cookies and optional analytics cookies. You can turn off analytics cookies anytime via Account › Privacy › Cookie Preferences. Disabling them does not interrupt your login session or your ability to deposit and withdraw.

We will notify you by email within 48 hours of confirming any incident that affects your account data. Our notification will specify which data was involved and the containment steps already taken so you can act promptly to secure your account.

How rajababdot Handles Your Personal Data

How to Reach Our Privacy Team

Data Handling, Cookies and Account Security

Cookie Usage

Encryption at Rest

Third-Party Access

Data Retention Rules

Your Right to Access

Breach Notification

Your Privacy Questions, Answered Directly

01 What personal data does rajababdot collect when I open an account?

02 Are my DANA, OVO, GoPay and QRIS transaction details stored securely?

03 Can I request a copy of the data rajababdot holds about me?

04 How do I ask rajababdot to delete my personal data?

05 Does rajababdot share my data with third parties for advertising?

06 What cookies does rajababdot use and how can I control them?

07 What happens to my data if rajababdot detects a security incident?

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